Public Sector / Financial Inclusion

National Digital Disbursement Infrastructure: Paperless Interest-Subsidy Claims

Client A financial technology partner, for a national programme in India

GovTechFinancial InclusionDigital TransformationSecurity Audited

With a financial technology partner, Jungroo AI built a full-stack platform for the interest-subsidy claims process under India's National Rural Livelihoods Mission. Banks' paper-based quarterly claims gave way to digital claims with automatic verification, one central record of self-help groups, and security audited before launch.

The challenge

Banks submitted interest-subsidy claims every quarter on paper: claim certificates, annexures and supporting documents. Government stakeholders had no real-time view of claim status or compliance, and keeping financial records for millions of self-help groups led to inconsistent data and delays.

The solution

Jungroo AI and the partner built a full-stack platform covering the knowledge and application layers of our stack:

  • Digital Claim Portal: Banks submit claims online, with field checks that stop incorrect claims at the source.
  • Automated Verification: Claims are checked against programme guidelines and existing records automatically, reducing manual errors and processing time.
  • Central Self-Help Group Records: One source of truth for member details, loans and transaction history across millions of rural groups.
  • Audited Security: Several security audits against OWASP standards and independent test rounds before production, to protect public funds with many stakeholders involved.

The impact

Impact

MeasureBeforeAfter
Claims processQuarterly, manual, on paperDigital, automated and validated
Processing timeWeeks to monthsMuch shorter, with automatic checks
VisibilityNone in real timeLive dashboards
SecurityNo digital controlsAudited against OWASP standards, independently tested
Audit readinessPhysical filesRecords retrieved instantly

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